Quality and Service
Team, Quality and Service
Team works means fighting for reaching the objectives without individualism: What is good for everyone is good for every worker; there is no barrier in our way of working. Everyone has his or her responsibilities in the product but has to work in team in each phase of the project.
Product quality is our first goal. Fabrics, system, control, etc. All these elements combined have to result in the best product at the best price.
The best service provided to our clients is our goal. From design to delivery to the different points of sale, it consists in continuous improvement to give the best services as quickly as possible.
Our manufacturing process allows us to make any reasonable modification to our dresses and design.
Making a modification in the design doesn´t cause a problem to our craft sewing system.
Our dresses are custom-made; any change in the fabrics, patterns or colors is made to create an “haute couture” dress.
All our clients are different and unique. Their customers are also ours. We know their needs and we will answer them as if they were ours. The quality in the service is essential.
There is no limit in sizes. We can also virtually provide real-time service; the distance only can be a barrier to our service. One week for Europe, two weeks for the Middle East and three weeks for America. Our answer will always be: yes.
It is difficult to offer a product more up-to-date. This is the basis of our work system and of our success.
Certificate of authenticity
All designs made by ManuAlvarez and Franc Sarabia include, as hallmark of quality and authenticity, customized fillings with the brand name and logo.